18 May 2010
Banks cut issuance of credit cards due to lower use, falling profits
By Yogesh Sapkale
Labels:
Banks,
credit cards,
debit cards,
RBI,
Visa
13 May 2010
Retired bank employees get a raw deal in new wage agreement
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
Will the 3G windfall, disinvestment help rein in fiscal deficit?
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
PayPal to allow withdrawal for Indian customers with 'Purpose Code'
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
Two (wheelers) to tango over the next few years
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
Mobile batteries: 'Cheap' may cost you dear
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
FCCBs may hold the key in battle for Fame India
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
Labels:
battle,
big pictures,
Fame India,
Inox,
multiplex,
Reliance MediaWorks
Nita Ambani may head RIL's world-class university
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
Mobile banking needs regulatory framework for growth
Yogesh Sapkale with Aaron Rodrigues


(Courtesy: Moneylife.in and SuchetaDalal.com)
High Court passes strictures against NSE & dismisses its appeal in the Sebastin case
Yogesh Sapkale


(Courtesy: Moneylife.in and SuchetaDalal.com)
Special Court re-orders sale of Harshad Mehta’s flats in ‘Madhuli’
Sucheta Dalal with Yogesh Sapkale
Wipro's stunning silence over death of an employee
The IT giant had reportedly admitted that one of its employees committed suicide after the company caught him embezzling $4 million in December. However, till date no criminal charges have been filed against the employee.
It has been over two months since the body of 26-year-old Anup Kumar Agarwal was recovered from railway tracks between Byappanahalli and Krishnarajapuram stations. Mr Agarwal was working with IT giant Wipro Ltd as an assistant manager in the finance department.
According to media reports, Mr Agarwal committed suicide shortly after the company caught him embezzling $4 million (about Rs18 crore) from its account. Last week, Wipro had said it was conducting internal investigations into alleged fraud by the employee who had gained access to a colleague's online password, and had embezzled funds for over a year.
The entire team of six employees that worked with Mr Agarwal has been sacked for negligence, said a news report.
Wipro had managed to recover around 50% of the embezzled amount and was not sure whether to file charges in the case. However, there is a stunning silence over the whole episode and netizens are raising questions over the company's responsibility.
From the limited facts narrated in the newspapers, it appears that the offence is made out at least under Section 379 of the India Penal Code (IPC) and Section 66 of the Information Technology Act, 2000. Depending upon the facts to be revealed in this case, Section 381 IPC (Theft by clerk or servant of property in possession of master) may perhaps also be invoked and there could also possibly be a forgery-related offence. "However, none of these offences is covered in the legal obligations cast on members of the general public under Section 39 of the Criminal Penal Code, to report the offence to the police. Therefore, it may be difficult to hold Wipro legally responsible for not reporting the matter to the police, its moral obligation notwithstanding," said a legal expert.
Wipro officials were not immediately available for comments. We are not sure whether by not reporting the matter to the authorities, the company was trying to recover its money or shield its employee and reputation.
"The issue of non-reporting of such a matter to the police may perhaps be stretched and called an act of 'mismanagement', more so if a mala fide intention to save the employee (or the like) could be attributed to the management," said the legal expert.
According to a PTI report, the police had said that Mr Agarwal has committed suicide, and his wife had given a statement in writing that her husband was going through financial problems and was worried and hence had resorted to the extreme step.
The post-mortem report said he had died of shock and haemorrhage and had suffered multiple fractures.
DC Rajappa, Railway SP, Bangalore, told PTI that Wipro had so far neither registered any complaint with the Railway Police nor asked for a probe. On the next course of action, he said no complaint was filed until now and the police will act on receiving one.
However, the death of Mr Agarwal and Wipro's silence over the period has once again raised questions about corporate governance procedures, especially after the Satyam fiasco.
It has been over two months since the body of 26-year-old Anup Kumar Agarwal was recovered from railway tracks between Byappanahalli and Krishnarajapuram stations. Mr Agarwal was working with IT giant Wipro Ltd as an assistant manager in the finance department.
According to media reports, Mr Agarwal committed suicide shortly after the company caught him embezzling $4 million (about Rs18 crore) from its account. Last week, Wipro had said it was conducting internal investigations into alleged fraud by the employee who had gained access to a colleague's online password, and had embezzled funds for over a year.
The entire team of six employees that worked with Mr Agarwal has been sacked for negligence, said a news report.
Wipro had managed to recover around 50% of the embezzled amount and was not sure whether to file charges in the case. However, there is a stunning silence over the whole episode and netizens are raising questions over the company's responsibility.
From the limited facts narrated in the newspapers, it appears that the offence is made out at least under Section 379 of the India Penal Code (IPC) and Section 66 of the Information Technology Act, 2000. Depending upon the facts to be revealed in this case, Section 381 IPC (Theft by clerk or servant of property in possession of master) may perhaps also be invoked and there could also possibly be a forgery-related offence. "However, none of these offences is covered in the legal obligations cast on members of the general public under Section 39 of the Criminal Penal Code, to report the offence to the police. Therefore, it may be difficult to hold Wipro legally responsible for not reporting the matter to the police, its moral obligation notwithstanding," said a legal expert.
Wipro officials were not immediately available for comments. We are not sure whether by not reporting the matter to the authorities, the company was trying to recover its money or shield its employee and reputation.
"The issue of non-reporting of such a matter to the police may perhaps be stretched and called an act of 'mismanagement', more so if a mala fide intention to save the employee (or the like) could be attributed to the management," said the legal expert.
According to a PTI report, the police had said that Mr Agarwal has committed suicide, and his wife had given a statement in writing that her husband was going through financial problems and was worried and hence had resorted to the extreme step.
The post-mortem report said he had died of shock and haemorrhage and had suffered multiple fractures.
DC Rajappa, Railway SP, Bangalore, told PTI that Wipro had so far neither registered any complaint with the Railway Police nor asked for a probe. On the next course of action, he said no complaint was filed until now and the police will act on receiving one.
However, the death of Mr Agarwal and Wipro's silence over the period has once again raised questions about corporate governance procedures, especially after the Satyam fiasco.
(Courtsey: Moneylife.in and SuchetaDalal.com)
18 February 2010
Mobile Number Portability: Quality will survive
While mobile number portability would help harassed subscribers to change their operators, for the mobile services providers it will result in high churn of subscribers
Finally, mobile subscribers across the country will be able to keep their 'beloved' number unchanged despite changing their service provider. Following an order by telecom regulator Telecom Regulatory Authority of India (TRAI), from 31st December onwards, mobile subscribers would be able to change their operators while keeping their number intact. However, according to some media reports, the move may be delayed due to technical issues like network up-gradation.Mobile Number Portability (MNP) allows subscribers to retain their existing mobile telephone number when they move from one access provider to another, irrespective of the mobile technology—or from one cellular mobile technology to another of the same access provider—in a licensed service area. This means a CDMA subscriber can opt for other a GSM or CDMA service providers and vice-versa.For subscribers harassed by their current mobile operator, this has come as a blessing. From next year they can simply hang up on their current operator and choose another one—whom they think will provide better services and lower tariffs. However, the subscriber must have stayed with the service provider for at least 90 days before he can transport his number to another service provider. According to the TRAI notification, subscribers changing their services provider will have to pay Rs19 as porting charge to the recipient operator. However, TRAI has said that operators are free to charge any amount lesser than or equal to this charge. This would prove to be another headache for mobile operators, already reeling under pressure due to the tariff war. Many operators may provide this service free in order to increase subscriber base.Although MNP is beneficial for both post-paid and pre-paid subscribers, according to analysts, lower porting charge would give further impetus to prepaid churn. “The TRAI-notified porting charges (PC) is lower than our—and industry—expectations and this would boost higher uptake of MNP among the low average revenues per user (ARPU) segement, mostly prepaid subscribers, leading to higher churn rates than current 4.5%-8.0% per month at least in the short run,” said Anand Rathi Financial Services Ltd, in a report.The regulator feels that the facility of retention of existing mobile telephone number despite moving to a new telecom service provider would help in increasing competition between the service providers and act as a catalyst for the service providers to improve their quality of service.This also means that incumbent mobile operators would have to upgrade network quality and customer services which may result in higher capacity expansion and operating expenditure.However, the ongoing tariff war has discouraged fresh investments from operators, except new players, due to longer payback periods. Many incumbent mobile service providers (MSPs) have not only put on hold their expansion plans but have also reduced capacity expansion (capex) provisions.The aggressive launch and lower tariff plans from new entrants are not only snatching away customers but are also hurting the top and bottom line of incumbent MSPs. During the recent quarter, all mobile operators have reported a sharp fall in ARPU and minutes of usage (MOU).Although MNP may prove to be more beneficial for both post-paid and pre-paid subscribers, the question over service quality of almost all mobile operators remains a pertinent one. According to TRAI, during the April-June quarter, the performance of wireless service providers has deteriorated as compared to the previous quarter, in respect of call set-up success rate, call drop rate, response time to the customer for assistance, complaints and percentage of complaints resolved within four weeks.So before being wooed by a lower tariff plan or offer, subscribers going in for MNP need to check with existing subscribers of the new operator about the service and network quality. Of course, the subscriber has got an option to switch back to his original operator, once this 24-hour period gets over, he will have to wait for another 90 days before going in for another switch.
Courtsey -Moneylife.in and SuchetaDalal.com
Finally, mobile subscribers across the country will be able to keep their 'beloved' number unchanged despite changing their service provider. Following an order by telecom regulator Telecom Regulatory Authority of India (TRAI), from 31st December onwards, mobile subscribers would be able to change their operators while keeping their number intact. However, according to some media reports, the move may be delayed due to technical issues like network up-gradation.Mobile Number Portability (MNP) allows subscribers to retain their existing mobile telephone number when they move from one access provider to another, irrespective of the mobile technology—or from one cellular mobile technology to another of the same access provider—in a licensed service area. This means a CDMA subscriber can opt for other a GSM or CDMA service providers and vice-versa.For subscribers harassed by their current mobile operator, this has come as a blessing. From next year they can simply hang up on their current operator and choose another one—whom they think will provide better services and lower tariffs. However, the subscriber must have stayed with the service provider for at least 90 days before he can transport his number to another service provider. According to the TRAI notification, subscribers changing their services provider will have to pay Rs19 as porting charge to the recipient operator. However, TRAI has said that operators are free to charge any amount lesser than or equal to this charge. This would prove to be another headache for mobile operators, already reeling under pressure due to the tariff war. Many operators may provide this service free in order to increase subscriber base.Although MNP is beneficial for both post-paid and pre-paid subscribers, according to analysts, lower porting charge would give further impetus to prepaid churn. “The TRAI-notified porting charges (PC) is lower than our—and industry—expectations and this would boost higher uptake of MNP among the low average revenues per user (ARPU) segement, mostly prepaid subscribers, leading to higher churn rates than current 4.5%-8.0% per month at least in the short run,” said Anand Rathi Financial Services Ltd, in a report.The regulator feels that the facility of retention of existing mobile telephone number despite moving to a new telecom service provider would help in increasing competition between the service providers and act as a catalyst for the service providers to improve their quality of service.This also means that incumbent mobile operators would have to upgrade network quality and customer services which may result in higher capacity expansion and operating expenditure.However, the ongoing tariff war has discouraged fresh investments from operators, except new players, due to longer payback periods. Many incumbent mobile service providers (MSPs) have not only put on hold their expansion plans but have also reduced capacity expansion (capex) provisions.The aggressive launch and lower tariff plans from new entrants are not only snatching away customers but are also hurting the top and bottom line of incumbent MSPs. During the recent quarter, all mobile operators have reported a sharp fall in ARPU and minutes of usage (MOU).Although MNP may prove to be more beneficial for both post-paid and pre-paid subscribers, the question over service quality of almost all mobile operators remains a pertinent one. According to TRAI, during the April-June quarter, the performance of wireless service providers has deteriorated as compared to the previous quarter, in respect of call set-up success rate, call drop rate, response time to the customer for assistance, complaints and percentage of complaints resolved within four weeks.So before being wooed by a lower tariff plan or offer, subscribers going in for MNP need to check with existing subscribers of the new operator about the service and network quality. Of course, the subscriber has got an option to switch back to his original operator, once this 24-hour period gets over, he will have to wait for another 90 days before going in for another switch.
Courtsey -Moneylife.in and SuchetaDalal.com
Unwanted calls, SMS
Despite registering your cell phone with the NDNC registry, many of us continue to receive telemarketers’ calls and SMSes. Is there any respite from this menace?Almost everyone who uses a mobile phone is upset today due to unwanted calls and SMSes from telemarketers. The authorities, particularly the Telecom Regulatory Authority of India (TRAI), have tried to stop this menace by introducing the National Do Not Call (NDNC) registry. However, with the lukewarm response to the NDNC registry, TRAI is now thinking of introducing a ‘Do-Call’ registry. The problem of unwanted calls and SMSes is growing bigger by the day. There really is no escape from this menace; but, I would like to share some ways to reduce it based on my own experience. The first thing, of course, is to register your mobile number with the NDNC registry. Simply type ‘START DND’ and send a free SMS to 1909. You can also call the same number. Your mobile service provider is required to acknowledge the request within 10 days and it is supposed to take effect 45 days from the date of request. If the request goes unheeded beyond the stipulated 45 days and you continue to receive unwanted calls or SMSes, you will have to file a complaint with your service provider, mentioning the call-originating telephone number, date and time of the call and type of the commercial message. Bear in mind that you need to file your complaint within 15 days from the receipt of such a call or SMS. If you receive an unwanted call or SMS from a bank, mobile service provider or an insurance company, you can visit the website www.donotdisturb.in. Register your mobile phone number using the links provided on this site to these entities so that they do not disturb (DND) you again. It takes 45 days for the DND trigger to get activated.Nowadays, your handset is clogged with SMSes prefaced with codes like ID, TM, TA, AT, VK, etc. TRAI has mandated all mobile operators in India to prefix an identification tag before all application-to-peer (A2P) commercial bulk SMSes which would identify the name of the service provider and the location where the SMS originated along with the name of the company sending the SMS. The alpha-numeric identifier is in the form of ‘XY-Z’, where X stands for the code for the service provider and Y for the area of origin of the SMS. Generally, Y should indicate the name of the company; often, it does not. Okay, that was all about the tech part of the menace, but what about the solution? Frankly, there is no single-point solution. First, check if your mobile handset has a facility to blacklist a number. If so, add the number from where you received the call/SMS to the blacklist; your handset will auto-reject the call. But the facility works only for numbers and not for alpha-numeric characters. Second, don’t give your mobile number to any unknown person. Some notorious spammers, like DNAinfoline, usually procure the number data from local mobile shops, so be extra careful when buying a new connection or recharging your pre-paid mobile.Third, all mobile service providers routinely share your number with a lot of value-added service (VAS) providers, like Mauj, Indiagames, Hungama, Soundbuzz and Mobile2win. They keep sending messages which have access and delete options; since the access option always appears first on your mobile screen, it may get activated inadvertently. From April 2009, TRAI has mandated all mobile service providers to offer two keys for subscribing to any VAS, instead of just ‘*’ or ‘9’ as in case of ‘press star to copy hello tune’; but it is hardly effective.The question is: If we can use technology like pressing a key or combination of keys to activate/de-activate VAS services, why can’t it also be used to record and stop unwanted calls or SMSes? The mobile operator can be alerted during a call from a telemarketer by pressing certain keys. Similarly, why can’t we forward the spam SMS to the mobile operator by just pressing a combination key?
Courtsey -Moneylife.in and SuchetaDalal.com
Courtsey -Moneylife.in and SuchetaDalal.com
Screen Scene
The world of display screens is witnessing technological advances that can completely transform the way we view TV, surf the Net or use our mobile phone. Here is a preview of things to come...Display screens are now as ubiquitous in our lives as the air we breathe. Whether at home or the workplace, they come in a spoilt-for-choice array of sizes and technologies and are a reliable indicator of the quality and cost of a product.Basically, there are three types of screens we encounter in our day-to-day life, if we categorise them based on usage rather than size or technology: television (TV) screens, personal computer (PC) screens and mobile-phone screens. TV and PC screens are more akin in terms of their size and technology while mobile screens, which are fast outnumbering their TV and PC counterparts, come in smaller sizes, increasingly with more advanced features like touchscreen and biometric capabilities.Display technology has come a long way from the days of black-and-white CRT (cathode ray tube) monitors to super-sized LCD (liquid crystal display) screens, and we are now moving into the era of 3D (three-dimensional) screens. Some of the bigger players have already unveiled prototypes of their 3D display products, and 3D TVs will soon be available for viewers who are willing to shell out $2,000 or more. Broadcasters are also gearing up to air eye-popping footage for their viewers. In Europe, the England vs Wales Six Nations rugby union international scheduled in February at Twickenham will be the first live 3D sporting event. Sky TV is also planning to launch a 3D channel, possibly by May 2010. The only irritant is that you will still need special glasses to watch 3D TV. While TV is poised to go 3D, PC displays are gravitating towards touchscreen technology. A touchscreen display can detect the faintest touch as well as its precise location within the display area. Touchscreen displays are becoming common in mobile handsets.Earlier, software compatibility issues pre-empted the integration of a touchscreen display on PCs, but that problem has been resolved and you can now use a touchscreen display for your PC if it runs on the Windows 7 operating system or the Mac OS X Snow Leopard 10.6. There are three popular technologies used for touchscreen devices: resistive, capacitive and surface acoustic wave. A resistive system uses two very thin metallic, electrically conductive layers separated by a narrow gap. When the user presses at a point on the display area, the two metallic layers become connected at that particular point, causing a change in electrical current. A special driver on your device (PC or mobile handset) translates this change into bits and bytes that the OS can understand and you get the desired result. On the other hand, a capacitive system consists of an insulator like glass, coated with a transparent conductor such as indium tin oxide. When you touch the surface of the screen, a distortion of the local electrostatic field, measured as capacitance, is caused. The capacitance from that particular point is sent to the device and the OS responds accordingly.Capacitive touchscreens are typically used in high-value mobile handsets like Apple’s iPhone, Google’s Nexus One and Motorola’s Droid. There are two advantages of using a capacitive touchscreen. It transmits almost 90% light, so the resultant display is sharper and clearer than in the case of a resistive system which transmits around 75% light. Also, a capacitive screen is more sensitive to touch, so you can just use your finger, while a resistive screen might require the use of a stylus or pen. Falling prices are set to make capacitive touchscreens du jour in mobile handsets.Some other contemporary display technologies that are vying for your eyeballs are plasma, DLP (digital light processing) and OLED (organic light emitting diode). So how should we view the future of display screens? In terms of size, it is safe to say that big and small will co-exist, depending on the application. For instance, 42-inch LCD TVs will eventually edge out the bulky 21-inch CRTs that have been beaming the world into our homes since ages. And with the advent of 3D TV, reality shows will take on a new dimension, and it’s not inconceivable that someday, you may even be a part of your favourite TV show.
Courtsey-Moneylife.in and SuchedaDalal.com
Courtsey-Moneylife.in and SuchedaDalal.com
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